We have been fusing glass downstairs in the home studio since we bought our Skutt kiln in 2004. It has been a workhorse, but we are dealing with our first repair issue. We programmed it to go one night, and the screen displayed the dreaded Err1 message. I could have guessed what was wrong, but was really glad that I gave Skutt a call. Their technician was amazing, and patiently led me step by step through using a multimeter to diagnose the problem. It turned out to be a bad relay. That would have been minimal to replace, however, I thought it was good advice to purchase a whole new panel. The base they use now is much heavier, giving more heat protection to the elements. Considering the age of the kiln, I thought it a great value to purchase the whole panel for under $200.
Crazy, huh? It took some time to re-wire all those connections to the circuit board, carefully following Skutt’s instructions, using their thoughtfully tagged wires.
So now we’re back in business! The fusing continues. Stay tuned for some new pieces coming out of the kiln.